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According to the 2025–2026 Business Index published by the American Chamber of Commerce in Albania (AmCham), the Albanian Customs Administration has been identified as the public institution receiving the most positive evaluation from the business community. Albanian Customs scored 58.66 points, ranking among the institutions with the highest overall results.
This assessment reflects the business community’s perception of its relationship with the Customs Administration and highlights the continuous commitment of Albanian Customs to delivering more efficient, transparent, and business-oriented services tailored to the needs of economic operators.
The positive result is a reflection of the reforms undertaken to modernize customs procedures, expand digital services, facilitate trade, and strengthen cooperation with the business community.
Albanian Customs remains committed to continuing its institutional transformation process by building a modern, reliable administration aligned with European best practices, in support of economic development and business competitiveness.